A guest destroys a property, then claims he “left a pouch and glasses” and insists a tracker proves they’re still inside.
In this episode, we walk through the full incident, why the pouch raised red flags, and the exact protocol hosts can use to stay safe: document, report, and disengage. Listen to the podcast version to learn how to handle high-risk guests without putting yourself or your property on the line.
Key Takeaways:
✅ How to read the warning signs when a guest wants back in after checkout
✅ What to document before you ever reply to a suspicious claim
✅ The exact message to send when you won’t allow re-entry
✅ When to stop responding, block, and let the platform or police handle it
Related Links:
Company: https://www.tokeet.com/
Blogs: https://www.tokeet.com/blog/
