When a guest cancels due to a family death, hosts face an emotional and financial crossroads.
In this episode, we break down how to respond compassionately, communicate clearly, and use smart systems to protect your income without losing your humanity
Key Takeaways:
✅ What to say first when a cancellation involves loss
✅ How to apply your cancellation policy without sounding cold
✅ When partial refunds or credits make sense
✅ Why automation helps you stay calm and consistent
Related Links:
Company: https://www.tokeet.com/
Blogs: https://www.tokeet.com/blog/
Blog: 5 Proven Ways to Handle Death in the Family Cancellation 👉
https://blog.tokeet.com/death-in-the-family-cancellation/
