Property managers with 4.8 cleanliness ratings get 20% more bookings than those at 4.6.
John Stokinger (Director of Sales Operations) and Cristina Vascil (Director of Partnerships) from Turno explain how automated turnover coordination eliminates the communication gaps that hurt your scores.
They share real data from Turno users who improved their ratings and reveal which cleaning areas guests complain about most.
Key Takeaways:
✅ Properties rated 4.8 receive 20% more reservations than those at 4.6, platform algorithms prioritize higher cleanliness scores
✅ Bathroom cleanliness generates more negative reviews than any other area (hair in drains is the #1 guest complaint)
✅ Turno integration automates turnover scheduling, standardizes checklists, and provides backup cleaner coverage when primary cleaners cancel
✅ 36% of travelers base booking decisions entirely on reviews, making cleanliness consistency your most valuable operational metric
Related Links:
Company: https://www.tokeet.com/
Blogs: https://www.tokeet.com/blog/
Blog: Vacation Rental Cleanliness Score: Turno Integration Tips 👉
https://blog.tokeet.com/vacation-rental-cleanliness-score-turno-integration-tips/
