Tokeet Podcast
Tokeet Podcast
Switching Property Management Software: A Sarajevo Host’s Story
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-16:35

Switching Property Management Software: A Sarajevo Host’s Story

How Happy House moved from overcomplicated systems to running bookings, rates, and guest messages in one place with AdvanceCM.

Senan Dervisevic runs Happy House Old Town Luxury Apartments, seven luxury apartments in Sarajevo’s Old Town where about 95% of stays are short-term. Before AdvanceCM, the team tried several property management systems and found that simple tasks like updating prices, checking availability, and messaging guests took far too many steps.

In this episode, we walk through what Senan looked for in new software: something simple and clear, with calendars and rates kept in sync across Booking.com and Airbnb.

We cover why AdvanceCM felt right from the setup and first sync, and how bookings, calendar, rates, and guest messages now run through one place. Senan explains why the biggest difference is time that goes straight back to guests, along with fewer mistakes like double bookings. We close with four practical lessons for any host thinking about switching property management software.

Key Takeaways:

✅ Overcomplicated software turns simple tasks like price updates and guest replies into extra steps

✅ Senan’s must-haves: simple and clear, no extra training, and reliable calendar and rate sync across Booking.com and Airbnb

✅ With AdvanceCM, bookings, calendar, rates, and guest messages run through one place instead of separate channel checks

✅ The biggest difference is time that goes back to guests, plus fewer mistakes like double bookings

✅ Setup, the first sync, and first contact with support give an early read on how a tool will work day to day

Related Links:

Company: https://www.tokeet.com/

Blogs: https://www.tokeet.com/blog/

Blog: Switching Property Management Software: 4 Lessons From 7 Sarajevo Apartments 👉
https://blog.tokeet.com/switching-property-management-software/

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