A guest checks in, complains about “smell,” leaves within an hour, gets a full refund, and still destroys your rating.
This episode breaks down the three major platform vulnerabilities threatening hosts today and the proven strategies experienced property managers are using to protect their businesses. Read the full blog post and listen to the full podcast episode.
Key Takeaways:
✅ Why “smell” complaints trigger automatic refunds regardless of evidence
✅ The 19:1 mathematics, you need 19 five-star reviews to offset one bad review
✅ How platform diversification and direct booking websites reduce your risk
✅ Documentation tactics that actually work when disputes happen
Related Links:
Company: https://www.tokeet.com/
Blogs: https://www.tokeet.com/blog/
Blog: Why Airbnb Hosts Are Losing Superhost Status (And How to Stop It) 👉
https://blog.tokeet.com/airbnb-hosts-superhost-status-protection/
